TerraSense.org / TerraField Platform
Version 1.0 — Draft
Last Updated: May 2026

This Privacy & Data Policy explains how TerraSense (“TerraSense”, “we”, “our” or “us”) collects, processes, stores and protects information gathered through TerraField, TerraSense systems and related operational infrastructure.

TerraSense is committed to managing data responsibly, particularly where information relates to conservation, protected environments, field operations, sensitive locations and operational infrastructure.

1. Purpose of Data Collection

TerraSense collects and processes information to support the operation, improvement and delivery of its systems and services.

This may include data collected to:

• Support platform functionality;

• Enable field operations;

• Support conservation monitoring;

• Facilitate telemetry and communications;

• Improve deployment performance;

• Provide technical support;

• Improve user experience;

• Develop operational insights;

• Support research and collaboration;

• Improve TerraSense products, services and infrastructure.

2. Information We May Collect

TerraSense may collect and process different categories of information depending on how TerraField, TerraSense systems and related infrastructure are used.

Account & User Information

This may include:

• Names;

• Organisation details;

• Contact information;

• Account credentials;

• User roles and permissions.

Location & Telemetry Data

This may include:

• GPS coordinates;

• Longitude and latitude information;

• Movement telemetry;

• Wildlife tracking data;

• Asset locations;

• Geospatial information;

• Deployment locations.

Operational & Environmental Data

This may include:

• Environmental sensor readings;

• Communications activity;

• Operational logs;

• Network diagnostics;

• Connectivity status;

• Field activity records;

• Deployment performance information.

Uploaded Content

This may include:

• Photographs;

• Documents;

• Reports;

• Observations;

• Annotations;

• Biodiversity records;

• Media uploads.

Technical & Device Information

This may include:

• Browser information;

• Application usage data;

• Device identifiers;

• Operating system details;

• Error logs;

• Network information.

3. Sensitive Conservation & Operational Data

TerraSense recognises that certain information processed through TerraField may be highly sensitive.

This may include:

• Endangered species locations;

• Anti-poaching intelligence;

• Patrol routes;

• Ranger or field team movement;

• Protected habitat information;

• Reserve infrastructure;

• Operational deployment activity.

TerraSense takes reasonable and proportionate technical and organisational measures to protect sensitive operational and conservation data from unauthorised access, misuse, loss, alteration or disclosure.

4. How We Use Information

TerraSense may use collected information to:

• Operate TerraField systems;

• Support deployments;

• Provide technical support;

• Monitor system performance;

• Improve telemetry and communications;

• Troubleshoot issues;

• Provide analytics and operational insight;

• Support conservation operations;

• Facilitate approved collaboration;

• Improve hardware and software performance;

• Develop new features;

• Improve machine learning and operational insight systems, where applicable.

5. Data Sharing & Collaboration

TerraSense may share relevant operational information with approved parties where necessary to support authorised projects, deployments, services or collaborations.

This may include:

• Approved reserve operators;

• Conservation organisations;

• Deployment partners;

• Technical service providers;

• Infrastructure providers;

• Authorised researchers;

• Support personnel;

• Project stakeholders.

TerraSense does not knowingly share sensitive operational or conservation data with unauthorised parties.

6. International Data Transfers

Information may be processed, transmitted, stored or accessed in jurisdictions connected to TerraSense operations and infrastructure.

These may include:

• South Africa;

• The United Kingdom;

• The United States;

• Other locations connected to TerraSense infrastructure, service providers or approved deployment partners.

Where information is transferred internationally, TerraSense will take reasonable steps to ensure that appropriate safeguards are in place.

7. Data Retention

TerraSense retains information only for as long as reasonably necessary to:

• Support deployments;

• Maintain operational records;

• Provide services;

• Comply with legal obligations;

• Resolve disputes;

• Improve systems;

• Support approved operational, research or conservation requirements.

When information is no longer required, TerraSense will take reasonable steps to delete, anonymise or securely archive it, where appropriate.

8. Data Security

TerraSense implements reasonable technical and organisational measures intended to protect information against:

• Unauthorised access;

• Misuse;

• Accidental loss;

• Alteration;

• Disclosure.

While TerraSense takes reasonable steps to protect information, no digital system, transmission method or storage environment can be guaranteed to be completely secure.

9. User Rights

Depending on applicable laws and the nature of the information processed, users may have the right to:

• Request access to personal information;

• Request correction of inaccurate information;

• Request deletion of certain information;

• Object to certain processing activities;

• Withdraw consent where applicable.

Requests relating to personal information may be directed to TerraSense using the contact details below.

10. Third-Party Services

TerraSense may rely on third-party providers to support the delivery, operation and improvement of its systems.

These may include:

• Cloud infrastructure services;

• Communications providers;

• Mapping systems;

• Analytics providers;

• Hardware integrations;

• Software tools.

Where third-party services are used, TerraSense will take reasonable steps to ensure that such providers are appropriate for the services they perform.

11. Contact Information

For questions relating to this Privacy & Data Policy, please contact TerraSense:

Website: https://terrasense.org
Email: info@terrasense.org